General Labourer

The General Labourer position is responsible for contributing to the overall success of Hope Aero Propeller & Components, including but not limited to the following responsibilities:

  • Tasks include, but are not limited to: cleaning, blasting, disassembly, receiving
  • Practice the principles of continuous improvement - 6S (Sort, Set in Order, Shine, Standardize, Sustain, Safety).
  • Follow established safety protocols within the production areas
  • Work well independently and use time efficiently to complete tasks
  • Follow training and handling requirements for all equipment
  • Contribute to a positive working environment, i.e. quality and productivity
  • Capable of lifting/carrying 30 lbs
  • Use correct materials and processes to carry out daily tasks
  • Carry out requested work as directed by area Lead

Customer Service Representative

Communication

  • Manage, communicate and maintain good standing relationship with all customers and assist them should they require any information regarding their repair orders, work scope, daily shipments, discrepancies and other inquires.
  • Respond to inquiries in a timely and efficient manner.
  • Answering phones and transferring calls to the appropriate person.
  • E-mail work order estimates.
  • Organize daily shipping requirements (eg. Via daily phone calls, shipping reports, paperwork).
  • Monitor, receive, process and upload customer approvals. Follow-up on overdue customer approvals.
  • Advise stores and production of quote approvals.

Work Orders

  • Release parts on the work order.
  • Pull original customer repair orders, original tire certificates and release all Wheel, Brake and NDT work orders.
  • Produce, review and complete daily and/or weekly WIP and status update reports.
  • Create estimates and invoices for all Wheel, and Brake work orders.
  • Maintain filing systems.